The GONA Guarantee
Embark on a journey of trust and excellence with the GONA Guarantee. Our commitment to your satisfaction is unwavering, and we ensure that every step of your experience with us is seamless and delightful.
Worldwide Free Shipping
Secure and Thoughtfully Packaged
Your precious jewelry is meticulously packaged to ensure it arrives in impeccable condition. Our elegant packages open to reveal an exquisite ring presentation box that cradles your purchase.
Global Reach with Swift Delivery
Our products are available for order worldwide, ensuring safe and swift delivery to any destination. We guarantee that your purchase will arrive within 7-12 business days in most regions.
Returns, Exchanges & Resizing
ELIGIBLE ITEMS:
All fine jewelry, engagement rings, wedding bands, and loose diamonds that are not included in the exclusions list below are eligible for return within 30 days of delivery.
NON-ELIGIBLE ITEMS:
- Modified or resized rings
- Misused items
- Items altered by a third-party
- Custom-designed items
Complimentary Ring Resizing
GONA offers complimentary ring resizing within the first 30 days of your purchase, ensuring the perfect fit for your treasured piece.
Our Warranty
GONA offers a free Lifetime Manufacturing Warranty from the date of purchase against any manufacturing defects on all Gold and Platinum jewellery.
Manufacturing defects refer to the structure of the jewellery, and most manufacturing defects show up within the first few months of wearing. Any item found defective as a result of manufacturing will be repaired or replaced by GONA at no charge.
Secure and Thoughtfully Packaged
Your precious jewelry is meticulously packaged to ensure it arrives in impeccable condition. Our elegant packages open to reveal an exquisite ring presentation box that cradles your purchase.
Global Reach with Swift Delivery
Our products are available for order worldwide, ensuring safe and swift delivery to any destination. We guarantee that your purchase will arrive within 7-12 business days in most regions.
ELIGIBLE ITEMS:
All fine jewelry, engagement rings, wedding bands, and loose diamonds that are not included in the exclusions list below are eligible for return within 30 days of delivery.
NON-ELIGIBLE ITEMS:
- Modified or resized rings
- Misused items
- Items altered by a third-party
- Custom-designed items
GONA offers complimentary ring resizing within the first 30 days of your purchase, ensuring the perfect fit for your treasured piece.
GONA offers a free Lifetime Manufacturing Warranty from the date of purchase against any manufacturing defects on all Gold and Platinum jewellery.
Manufacturing defects refer to the structure of the jewellery, and most manufacturing defects show up within the first few months of wearing. Any item found defective as a result of manufacturing will be repaired or replaced by GONA at no charge.
